| About
us
In
1985 John Wiggins and Kerry Hill moved to Cookeville to attend Tennessee
Technological University. Upon graduation, John went to work for
a family owned business. In 1993 John and Kerry were married and
acquired some rental property and for the first time began using
professional carpet cleaning services on a regular basis. A variety
of companies were used because we were either dissatisfied with
the service provided, quality of work, or the cost of the service.
In
1998 the family business John was employed with decided to suspend
their operations and Cookeville Carpet Cleaning was founded. Since
John and Kerry had no previous experience in the cleaning industry
each attended and were certified in IICRC classes for Carpet Cleaning,
Upholstery Cleaning, Odor Control, Spot Removal, Color Repair, and
Carpet Repair and Reinstallation. After much research in cleaning
methods, a powerful truck mounted steam-cleaning machine was purchased
and we felt confident we could begin cleaning carpet.
Because
of our previous experience with carpet cleaners, we were determined
to provide exceptional customer service, have the best in cleaning
equipment and cleaning agents, stay abreast of new technology by
continuing our education and provide our clients with exceptional
value for the quality of our services.
By
always keeping the 5 core values in mind, and utilizing experience
gained through everyday cleaning, Cookeville Carpet Cleaning became
a respected company whose clients felt comfortable referring to
their friends and neighbors. In 2004 we changed our name to Cumberland
Carpet Cleaning to more closely reflect the area of clients we served.
Today
Cumberland Carpet Cleaning is a full service residential and commercial
cleaning service providing cleaning with multiple truck-mounted
steam-cleaning systems as well as low moisture cleaning methods
for commercial style carpeting. We have been blessed with other
family members who have joined our company and with technicians
who share our same commitment to high quality services at an affordable
rate.
Our
Guarantee
If you are not
satisfied with your service experience we will cheerfully return
and correct the problem, if you are still not impressed, the service
is free -
Your satisfaction is guaranteed!
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